Strategic Roadmap

Strategic roadmap for document management

Strategic roadmap for document management

Project Title: Strategic roadmap for document management

Download Full Report: Strategic Roadmap Final Report

Project Goals:

  • Identify top-priority issues in consumer regulatory document management; focus on activities relating to planning, authoring, publishing, and archiving Health Authority (HA) submissions
  • Outline a roadmap for solving those issues

Methods and My Role: I interviewed 15 employees across multiple regions and functional groups about their role in the document management process. Based on the interviews and secondary research on best practices for document management, I developed a strategic roadmap for the company to update their process, which spanned from short-term fixes to major changes in strategy.